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Over the decades, technology has advanced and become popular. Technology usage has also greatly improved and boosted the concept of its application. It has a social impact as it interposes into people's daily existence and changes how individuals learn, reason, and interact. It has a significant role in society, and currently, people appreciate the impact of technological support. Technology and culture are mutually connected; hence, they impact one another and are co-embedded. Roztocki et al. (2019) argue that technology influences society in various aspects to improve or minimize the refinement of human beings. It is against this backdrop that the advancement of technology in today’s society is noted to have repercussions with equal effects on the positive and negative side. Technology is present in communication, work organizations, education, and interactions, affecting changes in how people interact within societies.
Technological advancement has made communication easy globally, business and operations more efficient, and education more open and situation-based. This means that social interactions are no longer restricted by distance or geographical location, creating global communities. However, these enhancements also come with increased complexities, including privacy, employment issues, and income disparities, especially for those unable to close the digital divide. This essay explores the multi-faceted effects of technology regarding its ability to improve communication, work output, and education, as well as the risks and opportunities of ethical failures. With this awareness of the nature of those impacts, society does not need to be overwhelmed and affected by integrating technology into every aspect of life and finding ways to deal with all possible advantages and disadvantages.
Technology in Communication
Communication is one of the greatest areas where technological advancement has improved. Modern technologies like the internet, smartphones, and social media platforms have affected how people relate. The features of instant messaging, video calls, and social networking make it possible for people to talk to anyone at any time and place, regardless of the geographical and chronological places of the people involved. This has enhanced the flow of relations at the global level and made it possible to build or maintain personal or even business-like relations that, theoretically, one could not have dreamed of previously. For instance, people with close family members and friends in different parts of the country or even continents can talk to them face to face due to the advancement of technology in the communication sector (Blut & Wang, 2020). Businesses established in different countries can perform efficiently, boosting their work, collaboration, and invention. People’s experiences can be shared with others through social media networking sites, offering various users social support across different backgrounds. They have also been very instrumental, especially in anticipation and occurrence of disasters and other calamities, where information dissemination and aid evaluation are fast and easy.
Communication has also faced various challenges. This is because the people handling the social media accounts experience various challenges since it affects society regarding psychology, including cyberbullying, online harassment, and fake news. The internet removes physical barriers that could shy people from engaging in certain destructive actions they might not dare to perform physically. Furthermore, social interactions on the web are often shallow, meaning that the quality of direct communication may deteriorate, which can cause problems with personal relations and interpersonal skills. Owen et al. (2020) posit that it can be detrimental if one depends heavily on technology for communication, as the quality and content of such conversations shall inevitably suffer, while non-verbal signs that help identify with fellow human beings shall become harder to pick. It is essential to receive reciprocal and healthy online communication and preserve face-to-face communication with people to avoid mistreatment and develop solid skills in digital and traditional communication.
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Technology, the use of AI, and the expansion of different applications and programs to handle different tasks have greatly improved performance and efficiency. It became possible to automate many processes that would have taken a lot of effort and time from the employees earlier. Automation can perform such tasks quickly and accurately with the help of algorithms and some other machinery. According to Bahrini and Qaffas (2019), employment opportunities that can be taken by those who can afford machinery and technology will also expand because employment that could require so much human effort and time before will now be efficiently done by automation with the help of algorithms. Many industries work remotely through communication devices such as Zoom, extending the flexibility of work choice and improving the work-life balance conditions. Similarly, using digital project tools and project systems in the cloud has enhanced the way of working in a team, whereby team members can work across different time zones in real time.
These advancements bring several complications, especially automation and AI, which in industries have both pros and cons from a social impact perspective. The main cons are the loss of employment through industry layoffs, especially in manufacturing and administrative services sectors, due to the adoption of automation and AI, and the need to train employees to take up other positions. The rise of automation and AI systems shifts human concentration to more complex and thinking-based motor activities (Siyam, 2019). The employees should be trained to use current technologies proficiently and consistently learn to mitigate new problems. The howling of the lines between the professional and personal context, particularly due to the increased reliance on work-from-home arrangements, can result in the exhaustion of the workforce. Work and family boundaries are not clearly distinct to avoid employee burnout since workers may never leave their office environment and thus have limited social time (Wang et al., 2020). This can have several adverse health effects on human health and mental well-being. Organizations should implement policies that will enhance work-life balance, perhaps working hour’s policies, break policies, and training and development policies to enable employees to learn flexibly to deal with technologically enhanced working environments.
Aspects of Technology in Education
Education has evolved with the help of technology, making learning easy, effective, and promotional. Distance education and educational applications offer new ways to receive education and skill enhancement. It enhances learning for a long time, enables new knowledge, and develops necessary skills. Saykılı (2019) attributes that technological tools like educational management systems that employ simulations, game-based learning, and virtual classrooms have transformed traditional education delivery into a more engaging and collaborative environment. They enable learners with different origins and physical locations to receive the quality education that, before such inventions, was out of reach due to existing barriers (Ra et al., 2019). Furthermore, users’ learning process adaptability in technologies of the learning management system can improve the learning process of the user by focusing on the areas that require his or her attention through adaptive delivery of content.
Significant challenges remain in digital resources, meaning that the technology gap, or the difference between private- and public-school students’ applications for the technology and the internet, could contribute to a widening educational achievement gap, especially for children from poor or rural backgrounds. Those who may not have stable connections to the internet or the appropriate devices they need may be disadvantaged or unable to engage in digital learning spaces fully. This also points to the importance of implementing policies and interventions allowing citizens of all demographics to access technological infrastructure, such as affordable internet and devices provided through government programs (Hetman, 2019). Moreover, the extensive use of technology in education is not without consequences, as it stifles creativity and innovation by limiting critical thinking abilities in distinct learning situations that are best addressed through the practical application of knowledge. Educational institutions should use technology while retaining traditional teaching methods and paradigms and using both strong points. Society can combine technology in education in a way that has the intended effect of enhancing learning for all students and maintaining the fundamental values of traditional education.
Conclusion
Any socio-technical analysis of technology’s role in society requires an appreciation that information technology is capable of being a positive force and a negative force and has the potential to shape the nature of communication, work, and social interactions. This new media of communication has changed how people interact, share ideas, and even learn, thus posing unprecedented chances and easements in our daily lives. Technology enhances communication, enables remote work, supplies educational resources, and strengthens social connections. These achievements present certain issues that should be recognized and addressed to prevent their negative impact. It results in challenges like data protection, cyber-security, and loss of employment, and they should be mitigated for a fair rewards system from mastery of the possibilities of improvement by technology.
Although technology is on the center stage of social life and set to increase its dominance, it is necessary to ensure that the general benefit of the increased use of technology is felt without aggravating the negative impacts of this integration. It is crucially important to ensure equal distribution of technology in society. This means that these policies and the initiatives being put in place to solve the digital divide problem should be put in place to equip the marginalized in society with the relevant technology to enable them to engage in a digital society. Preserving privacy and identifying measures that can guard personal data against breaches and misuse is also significant. There should be proper legal measures and advanced technologies for protecting personal data. Also, maintaining a responsible and healthy approach to technology implies raising awareness of users regarding the appropriate standards of behavior online, possible consequences of their actions, and other essential components of digital citizenship. Sound application of technology into society will be significant for the practical realization of the post-war testament for sustainable development that acknowledges that any advancement in technology should be turned into an advancement in the sector of human wellbeing.
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