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Moreover, the strategic implementation of internal communication directly correlates with higher levels of employee engagement. Kimani (2024) points out that ensuring open and mutual communication while indicating the expectations of the leadership leads to a positive organizational climate and increases employee commitment. Leadership communication is vital in forming organizational values and corporate culture, defining how employees view their roles and commitment to the organization. “When leaders communicate openly, honestly, and empathetically, they inspire trust and commitment among employees, driving higher levels of engagement” (Kimani, 16). Engaged employees are more likely to be satisfied with their jobs, exhibit higher productivity levels, and contribute more effectively to the company's success. In addition, reducing other forms of communication barriers, such as information overload or language barriers, through multiple communication or consistent messaging also enhances employee engagement. Organizations that prioritize these communication strategies not only foster a positive organizational culture but also create an environment where employees have a sense of empowerment and commitment to their roles.
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- Kalogiannidis, Stavros. "Impact of effective business communication on employee performance." European Journal of Business and Management Research 5.6 (2020).
- Kimani, B. "Internal communication strategies and employee engagement." Journal of Public Relations 2.1 (2024): 13–24.
